No worries
The last thing we want is for you to lose sleep worrying about whether you’ve chosen the right bed or mattress. So, you’ve got 100 Nights from the date of delivery to change your mind. Please note that Bespoke items are not covered by our returns policy and therefore cannot be returned or exchanged. If you cannot buy your specific bed or mattress on our website, then it is regarded as a Bespoke item - for example, if your bed is upholstered in a fabric that is not available on our website or your bed or mattress is not one of the sizes available on our website or is a mixed tension mattress.

100 Nights Return
If your bed or mattress isn’t all that you hoped for…we’ll come and pick it up and change it for one that suits you better, or refund you the value of the product, excluding any delivery charges. If you have benefited from our £100 off Bed and Mattress incentive, the £100 will be deducted from your refund amount.

100 Nights Exchange
You can also decide within the 100 Nights to exchange your bed or mattress for another from our range, and either pay or receive a refund for the difference in price. Please bear in mind that our normal delivery charges apply when we make an Exchange - simultaneous collection of old, delivery of new bed or mattress.

No quibbles
If you want to return your bed or mattress, we won’t quibble. As you’d expect, we only ask that they aren’t damaged, marked or stained in any way, in which case we may have to deduct money from your refund. In other words we expect items to be returned in good condition.

To return your bed or mattress please call us on 03333 201 801.