The last thing we want is for you to lose sleep worrying about whether you’ve chosen the right bed or mattress. So you’ve got 100 nights from the date of delivery to change your mind.
If your bed or mattress still isn’t all that you hoped for…we’ll come and pick it up free of charge and change it for one that suits you better, or refund you the value of the product, excluding any delivery charges. Please note, if you have benefited from our £100 off Bed and Mattress incentive, the £100 will be deducted from your refund amount.
If you want to return your bed or mattress, we won’t quibble. As you’d expect, we only ask that they aren’t damaged, stained or marked in any way, in which case we may have to charge you.
To return your bed or mattress please call us on 03333 201 801.
A mattress has to grow on you, so we give you 100 nights to get comfortable with yours.
And if you're not 100% happy, we'll exchange it for another one or we'll give you a full refund – no quibbles.